Account

Changing account details
Update your account details like name and email address anytime by following these steps: Select Profile & Security from the menu bar. Select the ...
Sun, 14 Jul, 2019 at 5:14 PM
Invalid 2FA one-time-password
Sometimes with active two-factor authentication, a one-time code entry error may occur. This happens if the time on your smartphone is not synchronized with...
Sun, 14 Jul, 2019 at 5:17 PM
How can I delete my Utorg account?
Please send a request to support@utorg.io and your account will be deleted in the shortest time.
Wed, 26 Dec, 2018 at 4:07 PM
How do I reset 2FA
If you have lost access to the 2FA application on your smartphone - Try to restore 2FA access by code that you recorded when installing 2FA. If the re...
Sun, 14 Jul, 2019 at 5:19 PM
I can't login to my account
If you can't login: Make sure your login/password are correct. Clear cache and cookies of your browser for Utorg. Try to reset your password....
Sun, 14 Jul, 2019 at 5:22 PM
I did not receive confirmation emails
First please check your junk/spam box. Second, add "@utorg.io" to your email safe list. Also, please check if any filters are set up on yo...
Wed, 26 Dec, 2018 at 4:22 PM
My account was hacked
If you notice suspicious activity: First, change your email password and then your Utorg password and notify our support team at support@utorg.io Make ...
Sun, 14 Jul, 2019 at 5:26 PM